Monitoring for your online store: alert, interpretation, action and written proof
Almost always late, and almost always from someone who should never be the first to know.
During matches, some Spanish ISPs block Cloudflare IP ranges and your store stops loading even though it has nothing to do with it. Your host will tell you everything is fine.
The homepage loaded, so it was "fine". The real server's certificate had been expired for a day behind Cloudflare. Ordinary uptime checkers can't see it.
PHP or PrestaShop without security updates for months. And sometimes "updating" isn't a task: it's migrating the platform. You need to know that beforehand.
Background work is invisible. Without a report, maintenance looks like a cost, not a protection.
Four design decisions you can demand from any monitoring provider.
We don't email you at 3 a.m. so you can decide what to do. The Lynx Devs team receives it, interprets it and acts. You hear about what has already been solved.
The agent never extracts log text or your customers' data: counts, versions and the e-mails of admin accounts (to alert you if a new one appears). What it sends is deleted within two months at most; the summarised history is kept for 13 months. A problem in one store gives no access to any other.
The monitor alerts; a person decides. No automatic update is going to break your checkout on a Friday afternoon.
If the system itself stops reporting, an alarm goes off. A watchman who falls asleep unnoticed is worse than none.
Ask any monitoring provider this:
Everything listed here is running today in the stores we maintain. What is still in development is not advertised.
Two independent observers; an outage is only reported when both confirm it. Far fewer false alarms and no single point of view.
Outage, recovery, upcoming expiry or a new admin account in your store: the Lynx Devs team gets it right away on its on-call channel.
PrestaShop version, PHP version and installed modules. You finally know what you have and whether it is current.
Unsupported PHP or platform, telling "it updates" apart from "it needs a migration". Before it becomes a hole, with an honest estimate of the cost.
We look on your server for the traces an attack or an oversight usually leaves: executable code where there should only be images, forgotten database dumps, backup files, installers never deleted. And we alert you right away if a new admin account appears.
Domain and certificate expiry, including the origin server certificate that Cloudflare hides and ordinary monitors never see.
The store was left on "back soon" after an update, or server errors start climbing: we see it before it turns into an outage.
Availability, resolved incidents, work done on your store and background work. What the agent sends from your store is signed and traceable; a person reviews the report before it is sent.
Real screenshots of our panel, with the stores renamed. You don't need to look at it: we do.
Store names and domains replaced with fictional ones; versions, dates and technical details deliberately rounded or hidden. The panel is internal and not handed to clients; what you receive is the monthly report.
From setup to the first report, without installing anything or looking at any dashboard.
We review versions, end-of-life status, certificates, domain and Cloudflare configuration. The audit report is a deliverable in its own right.
We install the agent on your server with the access you already have, and configure the two vantage points and the alerts. No plugins in your store.
The system watches; we receive the alerts, interpret them and act according to your plan. Nothing changes in your store without a person behind it.
Early each month you receive the previous month's report by email: what happened, what we did and what is left to decide. We review it before sending; nothing goes out automatically.
Monitoring makes sense when someone acts on what it detects. That's why it comes with maintenance, and the setup fee is waived when you sign up.
Initial audit + installation + alerts
€290one-off
Fully waived when you sign up for maintenance.
Request setupMonitoring and report, no intervention
monthly fee, on request
Requires setup. If we detect a problem, fixing it is quoted separately.
Ask usMonitoring + action + support
from €150/month
This is the plan we recommend: detecting without acting protects nothing.
Request a quotePrices exclude taxes. The setup fee covers the real hours of audit and installation: every server is different.
No names: a store's weak spots belong to its owner. No invented figures: the service is weeks old, not years.
On its first measurement of origin certificates, Lynx Monitor found a store's origin server certificate expired since the day before. Ordinary uptime checkers couldn't see it: they look at the Cloudflare layer, which kept showing its own padlock. It was renewed the same day. "The homepage loads" is not "it's fine".
The first assessment found every monitored store on a PHP version unsupported since the end of 2025, and on a PrestaShop version that doesn't accept a newer one. It's not enough to say something is old: you have to say whether the way out is a task or a project, and what each path costs.
A review found outdated components in the monitoring system itself. We updated the same day what had a patch and scheduled the migration of the component that doesn't. A watchman that doesn't check itself can't be trusted.
Several stores behind Cloudflare stopped loading in Spain during LaLiga blocks: collateral damage from blocks aimed at others. With each client's written authorisation, the system pauses Cloudflare for the duration of the block and re-enables it afterwards. During that pause the store loses Cloudflare's protection: a decision with a cost that the client makes, informed.
Tell us which store you have and where it is hosted. We'll tell you what Lynx Monitor covers in your case and what the initial audit found.