PrestaShop maintenance with someone watching and someone acting

Most stores find out something is wrong when a customer calls, when sales drop, or when the hosting provider says everything looks fine. Our PrestaShop maintenance starts from the opposite premise: Lynx Monitor, our own platform, watches your store from two vantage points, alerts the Lynx Devs team within minutes and puts in writing, every month, what happened and what we did about it.

On that foundation, the service covers what a store needs to keep selling: controlled updates of PrestaShop, modules and theme; domain and certificates kept current; support hours for tweaks and improvements; access to our premium module pack; and a response to any technical emergency.

We are a certified PrestaShop Expert agency and have been maintaining PrestaShop stores for over ten years. You sell; we watch, decide and act.

Highly specialized in PrestaShop stores

PrestaShop only — we don't maintain "any CMS". We know the core, the release cycle (and which PHP version each release supports), the modules that break upgrades and the typical checkout failures. That specialisation is what lets us tell, when something shows up as end-of-life, whether fixing it is an afternoon's task or a migration project — and tell you before it becomes a hole.

Every store we maintain teaches us a new case; every case goes back to the rest of the portfolio as an automatic check in Lynx Monitor.
  • Access to premium module pack while the contract lasts.
  • 3 non-cumulative hours of technical service.
  • Lynx Monitor included: two-point monitoring, team alerts and a monthly report.
  • Recovery service in less than 24 hours.
And underneath it all, Lynx Monitor: the monitoring that makes the rest of the service arrive on time.

Everything our service includes

Comprehensive maintenance so you can focus on what really matters: your business.

Lynx Monitor included

Your store watched from two vantage points by our own platform. The alert reaches us, and we act before it affects your sales.

Recovery in under 24 hours

In the event of any emergency, we guarantee your store will be back up and running in record time.

3 hours of technical support

Each month you have development hours available for improvements, adjustments, or new features.

Premium modules pack

Access to our premium modules library for the duration of the contract, at no extra cost.

Secure updates

We keep PrestaShop, modules, and your theme always updated in a controlled manner.

Priority support

Direct channel to our technical team for quick responses whenever you need them.

Included in maintenance

Lynx Monitor: we find out before you do — and before your customers

Our own monitoring platform watches every store we maintain. It is not an automatic alert sent to you: it is an alert sent to us, and we act on it.

Watched from two vantage points

Two independent observers confirm an outage before alerting: no false alarms, no single point of view.

Versions, expiries and changes

End-of-life PHP or PrestaShop, domain and certificates about to expire (including the origin server behind Cloudflare), traces of an attack on the server, new admin accounts or a forgotten maintenance mode.

A written monthly report

Every month you get availability, resolved incidents and the work done on your store. Maintenance stops being invisible.

How we work

A simple and transparent process so you can start enjoying peace of mind from the very first moment.

01

Initial contact

You tell us about your current situation and the needs of your PrestaShop store.

02

Setup and initial audit

We review versions, certificates, domain and Cloudflare, and install Lynx Monitor. The setup fee is fully waived when you sign up for maintenance.

03

Personalized proposal

We present you with an action plan tailored to your business, with transparent pricing.

04

Service activation

We start working. Lynx Monitor active, support from day one and your first monthly report on the 1st.

PrestaShop Maintenance

from €150/month

(taxes not included)

A plan tailored to your store: premium modules, technical support and Lynx Monitor included, with the setup fee waived. No surprises.

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